Microsoft Outlook

Microsoft Outlook Training

Microsoft Outlook Training Courses UK | Corporate Outlook Training for Business

Microsoft Outlook Training – Email Management, Calendars & Workplace Productivity

Boost productivity and improve communication with our practical Microsoft Outlook training courses. Phoenix Solutions4all delivers instructor-led Microsoft Outlook training that helps organisations manage email, calendars, meetings, contacts and tasks more efficiently.

Microsoft Outlook is much more than an email application. As part of Microsoft 365, it provides powerful tools for communication, scheduling, collaboration and time management. Our hands-on Outlook courses help employees reduce inbox overload, organise their workload and work more effectively using Outlook’s built-in productivity features.

Training is available online, on-site anywhere in the UK, or at our training centres, with every course tailored to your organisation’s working practices, communication requirements and Microsoft 365 environment.

Whether your team is new to Outlook or looking to improve existing skills, our Microsoft Outlook courses provide practical techniques that can be used immediately in the workplace.

What You’ll Learn During Our Microsoft Outlook Training

Our Microsoft Outlook courses focus on improving workplace productivity through better email and time management.

Topics include:

  • Understanding Microsoft Outlook and its productivity features
  • Managing email efficiently using folders, categories and conversation view
  • Creating rules to automate inbox management
  • Using flags, follow-ups and Quick Steps to save time
  • Searching emails quickly using Outlook search tools
  • Organising appointments and meetings with Outlook Calendar
  • Managing shared calendars and scheduling meetings
  • Using the Scheduling Assistant to find available meeting times
  • Managing contacts and creating contact groups (distribution lists)
  • Using Outlook Tasks and Microsoft To Do for workload management
  • Integrating Outlook with Microsoft Teams and Microsoft 365
  • Managing reminders and recurring appointments
  • Applying email etiquette and communication best practices
  • Time management techniques using Outlook
  • Tips and shortcuts to improve productivity every day

Every session includes practical business exercises based on real workplace scenarios, ensuring delegates gain confidence using Outlook more effectively.

Why Choose Phoenix Solutions4all for Microsoft Outlook Training?

Our Microsoft Outlook training is designed to help organisations improve communication, productivity and time management.

Benefits include:

  • Experienced Microsoft Outlook and Microsoft 365 trainers with extensive business experience
  • Live instructor-led training with practical demonstrations and hands-on exercises
  • Courses tailored to your organisation’s communication style and workflows
  • Online, classroom and on-site Microsoft Outlook training across the UK
  • Practical business examples rather than generic demonstrations
  • Small class sizes for personalised learning and support
  • Beginner, Intermediate and Advanced Microsoft Outlook courses available

Our practical approach enables delegates to work smarter, improve organisation and maximise the productivity features available within Microsoft Outlook.

Who Should Attend This Microsoft Outlook Course?

Our Microsoft Outlook training is ideal for professionals who rely on email, meetings and scheduling as part of their daily role, including:

  • Office Administrators
  • Executive Assistants
  • Managers and Team Leaders
  • Project Managers
  • Customer Service Teams
  • HR Professionals
  • Sales and Marketing Teams
  • Finance Teams
  • Business Professionals
  • Microsoft 365 Users
  • Hybrid and Remote Workers
  • Anyone looking to improve email management and workplace productivity

The course is suitable for beginners as well as experienced Outlook users wishing to improve efficiency and adopt best-practice workflows.

Benefits of Microsoft Outlook Training

After completing this course, delegates will be able to:

  • Organise and manage email more efficiently
  • Reduce inbox clutter using folders, rules and automation
  • Schedule meetings and manage calendars with confidence
  • Improve time management and prioritisation
  • Manage contacts and communication more effectively
  • Integrate Outlook with Microsoft Teams and Microsoft 365
  • Increase productivity while reducing time spent on routine email tasks
  • Apply workplace best practices for professional communication

Flexible Microsoft Outlook Training Delivery

Phoenix Solutions4all offers flexible Microsoft Outlook training throughout the UK, including:

  • Instructor-led online Microsoft Outlook training
  • On-site Microsoft Outlook training at your offices
  • Private corporate Microsoft Outlook courses
  • Bespoke Microsoft Outlook workshops
  • Beginner, Intermediate and Advanced Outlook training
  • Tailored Microsoft 365 productivity courses

Every course is customised to reflect your organisation’s business processes, communication needs and employee experience levels.

Book Microsoft Outlook Training

Looking for Microsoft Outlook training in the UK? Phoenix Solutions4all delivers engaging, instructor-led courses that help organisations improve email management, calendar organisation, communication and workplace productivity using Microsoft Outlook and Microsoft 365.

Contact us today to discuss your requirements and create a Microsoft Outlook training programme tailored to your organisation.

Please select the version that you’re interested from below:

Please select the level that you’re interested in

Microsoft Outlook Introduction

Course Overview

Audience:

This course is designed for new or self-taught users of MS Outlook .

Prerequisite:

No Prior knowledge is required to attend this course. But you must have basic Microsoft Windows, keyboard and mouse skills.

Duration:

This is a 1-day MS Outlook Introduction course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.

Location:

Our Microsoft Outlook Introduction course course can be delivered virtually using online training platforms such as MS Teams or Zoom or face-to-face at any preferred location in the UK, Europe or ROW.

Outlook Introduction Course Outline

OUTLOOK OVERVIEW

Outlook environment, Ribbons and Toolbars

Navigation Pane

Preview Pane

Access Help

Outlook To Do Bar

File Tab

People Pane

ADDRESS BOOKS

Understanding address books

The global address list

Contacts / Personal address book

Creating contacts

Contact options

Sending an email to a contact

Creating a distribution list

More contact folders

Add a contact from an email

Shared Contacts

Find Geographical position of contact

Working with Messages

Addressing the message

To, Cc and Bcc

Composing and Formatting

Mail Formats

Spell-check

Sending / Receiving

Read emails in the Preview Pane

Read Emails by opening and closing

Reply, Forward, Forward to all

Conversations

Create an Auto signature

Attaching Files

Set importance and sensitivity

Read and delivery receipts

ORGANISING MAIL

Create mail Folders

Move mail

Deleting messages

Sort and Find messages

Quick Find

Clean-up Mailbox

Using Out of Office Assistant

Categories

Filters

USING THE CALENDAR

Enter appointments

Appointment formatting

View and navigate within calendar

Enter Events

Adding religious/National Holidays

Schedule Meetings

Creating other calendars

Viewing other calendars

Merging calendars

Printing the calendar

Set Reminders

Dealing with reminders

TASKS & NOTES

Enter Tasks in task view

Enter tasks in To

Do bar

Setting reminders

Delete tasks

Create Recurring Tasks

Delegate Tasks to others

Sending a status report

Entering and Editing Notes

Re-colouring notes

Forwarding notes to others

Saving a note to your desktop

Default Options

Set options for the various aspects of Outlook

Understand data files (PST)

Show more
One to One

(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training

Group for up to 8 learners
The Course outlines on our website are standard, however, we would be happy to tailor them to your specific requirements. Please call us on 020 3696 2796 or send us a message to discuss further.

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Extras

This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.