Microsoft Outlook
Microsoft Outlook Training
Microsoft Outlook Training – Email, Calendar & Productivity Management for Business
Our Microsoft Outlook training courses provide hands‑on, practical training for professionals who want to manage email, calendars, tasks, and contacts more efficiently. Designed for business users, this course helps teams regain control of their inboxes, improve communication, and manage time more effectively.
Beginner to Advanced | Online or On‑Site Training
Learn how to use Microsoft Outlook as a powerful productivity and organisation tool, not just an email application. Training is delivered using realistic workplace scenarios, ensuring skills transfer directly to daily work.
What Your Team Will Learn on Our Microsoft Outlook Course
- Manage emails efficiently using folders, categories, rules, search, and flags to reduce inbox overload
- Organise calendars and meetings effectively, including shared calendars, scheduling best practices, and meeting tools
- Use tasks and to‑do features to manage workloads, priorities, and follow‑ups
- Manage contacts and distribution lists to support professional communication and collaboration
- Apply Outlook best practices to improve time management, responsiveness, and productivity across the team
All learning is reinforced through hands‑on exercises based on real business communication scenarios.
Why Choose Phoenix Solutions4all for Microsoft Outlook Training
- Delivered by expert Microsoft Outlook and Microsoft 365 trainers with real‑world business experience
- Hands‑on, instructor‑led training focused on practical productivity improvements rather than theory
- Online or on‑site delivery, with course content tailored to your organisation’s communication style and working practices
Our training helps delegates work smarter, not longer, using Outlook more effectively every day.
Who This Microsoft Outlook Course Is For
This course is ideal for administrators, managers, project teams, customer‑facing staff, and knowledge workers who rely heavily on email and meetings. Suitable for both new users and experienced Outlook users looking to improve efficiency and adopt best‑practice workflows.
Please select the version that you’re interested from below:
Please select the level that you’re interested in
Microsoft Outlook Introduction
Course Overview
- Find your way around Outlook window
- Use address books
- Send and receive emails
- Use email options
- Organise your mail in folders
- Use Outlook Calendars
- Create Outlook tasks and notes
Audience:
This course is designed for new or self-taught users of MS Outlook .
Prerequisite:
No Prior knowledge is required to attend this course. But you must have basic Microsoft Windows, keyboard and mouse skills.
Duration:
This is a 1-day MS Outlook Introduction course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.
Location:
Our Microsoft Outlook Introduction course course can be delivered virtually using online training platforms such as MS Teams or Zoom or face-to-face at any preferred location in the UK, Europe or ROW.
Outlook Introduction Course Outline
OUTLOOK OVERVIEWOutlook environment, Ribbons and Toolbars Navigation Pane Preview Pane Access Help Outlook To Do Bar File Tab People Pane ADDRESS BOOKSUnderstanding address books The global address list Contacts / Personal address book Creating contacts Contact options Sending an email to a contact Creating a distribution list More contact folders Add a contact from an email Shared Contacts Find Geographical position of contact Working with Messages Addressing the message To, Cc and Bcc Composing and Formatting Mail Formats Spell-check Sending / Receiving Read emails in the Preview Pane Read Emails by opening and closing Reply, Forward, Forward to all Conversations Create an Auto signature Attaching Files Set importance and sensitivity Read and delivery receipts |
ORGANISING MAILCreate mail Folders Move mail Deleting messages Sort and Find messages Quick Find Clean-up Mailbox Using Out of Office Assistant Categories Filters USING THE CALENDAREnter appointments Appointment formatting View and navigate within calendar Enter Events Adding religious/National Holidays Schedule Meetings Creating other calendars Viewing other calendars Merging calendars Printing the calendar Set Reminders Dealing with reminders TASKS & NOTESEnter Tasks in task view Enter tasks in To Do bar Setting reminders Delete tasks Create Recurring Tasks Delegate Tasks to others Sending a status report Entering and Editing Notes Re-colouring notes Forwarding notes to others Saving a note to your desktop Default Options Set options for the various aspects of Outlook Understand data files (PST) |
One to One
(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training
Group for up to 8 learners
What Our Clients Say
Extras
This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.