Microsoft Outlook

Microsoft Outlook Training

Outlook is software useful for everyone from Executives in the company to a private user at home. Most people will use Outlook as a straight forward email tool.

Outlook has much more to offer. Learning how to use the email options, like delay delivery, categorising and flagging for follow up to name the few, will help you manage heavy workloads.

Outlook will also enable you to use calendar to schedule your appointments and meetings, keep track of your contacts, set up tasks for yourself and your colleagues.

Our excellent trainers have years of experience teaching and using Outlook and will be happy to share their knowledge with you to ensure you are able to effortlessly manage your email and calendar as well as the mail and calendar shared with you.

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Microsoft Outlook 2016 Introduction

Course Overview


This course is designed for new or self-taught users of MS Outlook .


No Prior knowledge is required to attend this course. But you must have basic Microsoft Windows, keyboard and mouse skills.


This is a 1 day MS Outlook Introduction course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.


Our Microsoft Outlook Introduction course can be run at our training venue near Liverpool Street (London) or any preferred location in the UK or Europe.

Outlook 2016 Introduction Course Outline


Outlook environment, Ribbons and Toolbars Navigation Pane Preview Pane Access Help Outlook To Do Bar File Tab People Pane


Understanding address books The global address list Contacts / Personal address book Creating contacts Contact options Sending an email to a contact Creating a distribution list More contact folders Add a contact from an email Shared Contacts Find Geographical position of contact Working with Messages Addressing the message To, Cc and Bcc Composing and Formatting Mail Formats Spell-check Sending / Receiving Read emails in the Preview Pane Read Emails by opening and closing Reply, Forward, Forward to all Conversations Create an Auto signature Attaching Files Set importance and sensitivity Read and delivery receipts


Create mail Folders Move mail Deleting messages Sort and Find messages Quick Find Clean-up Mailbox Using Out of Office Assistant Categories Filters


Enter appointments Appointment formatting View and navigate within calendar Enter Events Adding religious/National Holidays Schedule Meetings Creating other calendars Viewing other calendars Merging calendars Printing the calendar Set Reminders Dealing with reminders


Enter Tasks in task view Enter tasks in To Do bar Setting reminders Delete tasks Create Recurring Tasks Delegate Tasks to others Sending a status report Entering and Editing Notes Re-colouring notes Forwarding notes to others Saving a note to your desktop Default Options Set options for the various aspects of Outlook Understand data files (PST)
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One to One

(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training

Group for up to 8 learners
The Course outlines on our website are standard, however, we would be happy to tailor them to your specific requirements. Please call us on 020 3696 2796 or send us a message to discuss further.

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This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.