Soft Skills - Appraisals, Interviewing and Time Mgt.

Soft Skills - Appraisals, Interviewing and Time Mgt. Training

Soft Skills is a catch-all term referring to various behaviours that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. Unlike hard skills, which include a person’s technical skill set and ability to perform certain functional tasks, soft skills are broadly applicable across job titles and industries. It’s often said that hard skills will get you an interview but you need soft skills to get and keep the job.

Soft Skills - Appraisal Interviewing 1

Course Overview

The course gives a thorough grounding into the nature of competencies and how to assess them.  It is a pre-cursor to the Appraisal Interviewing 2 course, which covers best practice in undertaking the appraisal interview. The course makes use of discussion, exercise and role-play to get the message across.


Managers/Team Leaders and any other staff who are required to undertake appraisal interviewing.


This is a 1 day Appraisal Interviewing 1 Course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.


Our Appraisal Interviewing 1 course can be run at our training venue near Liverpool Street  (London) or any preferred location in the UK or Europe.

Appraisal Interviewing 1 Course Outline

Know what competencies are, and how to observe behaviour

Define the ratings system

Understand the pitfalls of assessing performance against a ratings system

Assess performance based on behaviours observed

Understand the competency framework

Understand, and be able to complete, appraisal documentation

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One to One

(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training

Group for up to 8 learners
The Course outlines on our website are standard, however, we would be happy to tailor them to your specific requirements. Please call us on 020 3696 2796 or send us a message to discuss further.

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This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.