Soft Skills - Appraisals, Interviewing and Time Mgt.
Soft Skills - Appraisals, Interviewing and Time Mgt. Training
Soft Skills is a catch-all term referring to various behaviours that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. Unlike hard skills, which include a person’s technical skill set and ability to perform certain functional tasks, soft skills are broadly applicable across job titles and industries. It’s often said that hard skills will get you an interview but you need soft skills to get and keep the job.
Soft Skills - Communication and Time Management
Individuals who wish to learn practical communication and time management skills to enhance their productivity.
This is a 1 day Communication And Time Management Course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.
Our Communication And Time Management course can be run at our training venue near Liverpool Street (London) or any preferred location in the UK or Europe.
Communication and Time Management Course Outline
Appreciate the benefits of improved communication skills, and the importance of confidentiality in certain matters
Define their personal behavioural style in business dealings with others
Understand assertiveness, aggressiveness and passivity and identify the differences between the 3 communications styles
Use the 3 steps to assertive behaviour to influence situations
Use the EEC (Example-Effect-Change) model for giving feedback to staff
Analyse their present use of time
Apply a structured process to deciding key activities
Appreciate the use of planning tools
Set S.M.A.R.T task based objectives for themselves, and others
Understand the benefits, and pitfalls, of delegation
Know a process in order to effectively delegate tasks to staff, and to apply the process
One to One
(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training
Group for up to 8 learners
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