Soft Skills - Appraisals, Interviewing and Time Mgt.

Soft Skills - Appraisals, Interviewing and Time Mgt. Training

Soft Skills is a catch-all term referring to various behaviours that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. Unlike hard skills, which include a person’s technical skill set and ability to perform certain functional tasks, soft skills are broadly applicable across job titles and industries. It’s often said that hard skills will get you an interview but you need soft skills to get and keep the job.

Soft Skills - Communication and Time Management

Course Overview

The aim of the course is for delegates to enhance their own personal working style by introducing a range of practical models. Delegates are given ample opportunity to practice the models in the ‘safe’ training environment and receive, constructive feedback from colleagues. Variety of training methods are used on the course, including group discussion, questionnaire analysis, syndicate work, practical demonstrations and ‘skill practice’. A feature of the programme is the use of a Knowledge/Skill Checklist – a list of the knowledge and skills being developed on the programme.


Individuals who wish to learn practical communication and time management skills to enhance their productivity.


This is a 1 day Communication And Time Management Course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.


Our Communication And Time Management course can be run at our training venue near Liverpool Street  (London) or any preferred location in the UK or Europe.

Communication and Time Management Course Outline


Appreciate the benefits of improved communication skills, and the importance of confidentiality in certain matters

Define their personal behavioural style in business dealings with others

Understand assertiveness, aggressiveness and passivity and identify the differences between the 3 communications styles

Use the 3 steps to assertive behaviour to influence situations

Use the EEC (Example-Effect-Change) model for giving feedback to staff


Analyse their present use of time

Apply a structured process to deciding key activities

Appreciate the use of planning tools

Set S.M.A.R.T task based objectives for themselves, and others

Understand the benefits, and pitfalls, of delegation

Know a process in order to effectively delegate tasks to staff, and to apply the process

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One to One

(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training

Group for up to 8 learners
The Course outlines on our website are standard, however, we would be happy to tailor them to your specific requirements. Please call us on 020 3696 2796 or send us a message to discuss further.

What Our Clients Say


This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.