Soft Skills - Appraisals, Interviewing and Time Mgt. Training
Soft Skills is a catch-all term referring to various behaviours that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. Unlike hard skills, which include a person’s technical skill set and ability to perform certain functional tasks, soft skills are broadly applicable across job titles and industries. It’s often said that hard skills will get you an interview but you need soft skills to get and keep the job.
Course Overview
- Apply the skills of researching, preparing and conducting effective appraisal interview
Audience:
Anyone who conducts appraisal interviews within his or her organization.
Duration:
This is a 1 day Appraisal Interviewing Skills Course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.
Location:
Our Appraisal Interviewing Skills course can be run at our training venue near Liverpool Street (London) or any preferred location in the UK or Europe.
Appraisal Interviewing Skills Course Outline
WHAT IS PERFORMANCE APPRAISALDefinitions and objectives Specific aims Benefits of an appraisal scheme What an appraisal is not or should not be Appraisal forms THE STRUCTURE OF THE APPRAISAL INTERVIEWIntroduction Performance review Assessment of future needs Objective setting Action plan Summary Following-up the Appraisal Interview Why follow-up Documentation Actions Monitoring Review meetings | PREPARING FOR THE APPRAISAL INTERVIEWTiming Performance review Employee expectations Development Environment INTERVIEW SKILLSQualities of a good interviewer Setting Non-verbal communication Questioning techniques Effective listening skills Pattern of interaction Problem solving |
One to One
(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training
Group for up to 8 learners
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Extras
This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.