Soft Skills - Appraisals, Interviewing and Time Mgt. Training
Soft Skills is a catch-all term referring to various behaviours that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. Unlike hard skills, which include a person’s technical skill set and ability to perform certain functional tasks, soft skills are broadly applicable across job titles and industries. It’s often said that hard skills will get you an interview but you need soft skills to get and keep the job.
Course Overview
- Prepare systematically for selection interviews identifying criteria against which to select the most suitable applicant
- Plan the interview structure
- Create the right atmosphere and control the interview by using the appropriate conversational and questioning techniques
- Make sound decisions against pre-determined selection criteria
Audience:
This programme has been designed for any individual involved in the selection of employees. No previous experience of interviewing is required.
Duration:
This is a 2 day Recruitment and Selection Interviewing Skills Course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.
Location:
Our Recruitment and Selection Interviewing Skills course can be run at our training venue near Liverpool Street (London) or any preferred location in the UK or Europe.
Recruitment and Selection Interviewing Skills Course Outline
The recruitment process Key essential/desirable factors The interview plan Environmental issues, establishing rapport | Questioning technique, listening skills, taking notes Non-verbal communication in the interview Making and writing assessments Giving feedback |
One to One
(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training
Group for up to 8 learners
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Extras
This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.