Soft Skills - Appraisals, Interviewing and Time Mgt.

Soft Skills - Appraisals, Interviewing and Time Mgt. Training

Soft Skills is a catch-all term referring to various behaviours that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. Unlike hard skills, which include a person’s technical skill set and ability to perform certain functional tasks, soft skills are broadly applicable across job titles and industries. It’s often said that hard skills will get you an interview but you need soft skills to get and keep the job.

Soft Skills - Time Management

Course Overview

The pace of change, the flexibility required of all staff, the higher rate of work output and productivity are some of the factors that put intense pressure on all of us. This course aims to improve our effective use of time.

Audience:

Individuals who have the responsibility for controlling or organising their own schedules and prioritising their workload.

Duration:

This is a 1 day Time Management Course. The course starts at 09:30 and runs until 16:30. Alternate timings can be arranged upon request. The course can be held on a date that suits you.

Location:

Our Time Management course can be run at our training venue near Liverpool Street  (London) or any preferred location in the UK or Europe.

Time Management Course Outline

TIME- THE MOST IMPORTANT RESOURCE

What is time?

Time wastage

How do I use my time

Time Log

Job analysis

THE PARETO PRINCIPLE

Motivations

Procrastination vs. motivation

Maslow-hierarchy of needs

Encouraging motivation

THE IMPORTANCE OF PERSONAL GOALS

SMART goals

Accomplishing goals

Personal action plan,

Planning Time

Prioritisation

Eisenhower grid

Daily planning ritual

Planning tools

Energy cycle

TIME STEALERS

Meetings

Telephone

Delegation

Distribution of responsibility

Priorities, communication

Indecision, crises

Saying No!

INVOLVED IN TOO MUCH

Unfinished tasks

Self-discipline

Drop-in visitors

Too much routine work

Paper, reading

Personal disorganisation
Your Workplace
Your desk
The in-tray and the out-tray

The desk file system

PERFORMING UNDER PRESSURE

Identifying stressors

Awareness of stress signals

Strategies for harnessing

stress positively

THIRTY WAYS TO MAKE MORE TIME

Preparation and organisation

Dealing with interruptions

Meeting management

Dealing with the telephone

Office system

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One to One

(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training

Group for up to 8 learners
The Course outlines on our website are standard, however, we would be happy to tailor them to your specific requirements. Please call us on 020 3696 2796 or send us a message to discuss further.

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Extras

This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.