Get Started With One-Day ChatGPT Course with Your Team
ChatGPT Full‑Day Training Course – Advanced Practical AI for Business
Our ChatGPT Full‑Day training course provides in‑depth, hands‑on training for organisations that want to use ChatGPT confidently, effectively, and responsibly across a wide range of business tasks. Designed for professionals and teams, this course goes beyond basic awareness to focus on real productivity gains, structured prompting, and safe workplace adoption.
Full‑Day | Online or On‑Site Training
Delivered through realistic workplace scenarios, this course ensures delegates leave with a clear understanding of how to integrate ChatGPT into daily workflows while maintaining control, accuracy, and compliance.
What Delegates Will Learn on Our ChatGPT Full‑Day Course
Understanding ChatGPT in a Business Context
- How ChatGPT works, including strengths, limitations, and common misconceptions
- Understanding prompts, responses, tokens, and contextual behaviour
- Knowing when AI adds value—and when human judgement is essential
Advanced Prompting & Practical Use
- Write clear, structured prompts to get consistent, high‑quality results
- Break down complex tasks into effective AI‑assisted workflows
- Improve outputs through iteration, refinement, and validation
Using ChatGPT for Everyday Business Tasks
- Drafting and refining emails, letters, policies, reports, and content
- Summarising documents, meetings, and large volumes of information
- Supporting planning, research, and idea generation
- Creating templates, checklists, and guided processes
Data, Analysis & Reporting Support
- Using ChatGPT to support data interpretation and reporting narratives
- Explaining calculations, trends, and summary findings
- Enhancing management and operational reporting (without replacing source data tools)
Responsible & Secure Use of ChatGPT
- Understanding data security risks and best practice
- Knowing what types of data should never be shared with AI tools
- Applying organisational policies, governance, and controls
- Recognising bias, hallucinations, and accuracy issues—and how to mitigate them
Embedding ChatGPT into the Workplace
- Identifying high‑value use cases by role or department
- Developing safe usage guidelines and practical do’s and don’ts
- Supporting wider AI adoption alongside tools such as Microsoft Copilot
All learning is reinforced through guided exercises, demonstrations, and discussion, ensuring strong skill transfer.
Why Choose Phoenix Solutions4all for ChatGPT Training
- Delivered by experienced AI and business productivity trainers
- Instructor‑led, practical training focused on real outcomes—not theory or hype
- Online or on‑site delivery, tailored to your organisation’s sector, data sensitivity, and objectives
- Aligned with responsible AI use, data protection awareness, and governance best practice
Our training ensures teams use ChatGPT to enhance productivity and quality, not introduce risk.
Who This ChatGPT Full‑Day Course Is For
This course is ideal for:
- Business professionals and teams using or planning to use ChatGPT
- Managers and team leaders
- HR, finance, operations, marketing, and administrative teams
- Public sector and regulated organisations
- Anyone who wants to move beyond basic AI awareness to confident, structured usage
No technical or coding knowledge is required.
Please select area of interest
Get Started With One-Day ChatGPT Course
Course Overview
- Understand what ChatGPT is, how it works, and its role in modern productivity
- Master effective prompting techniques for a variety of tasks and audiences
- Navigate and customise the ChatGPT interface for optimal use
- Apply ChatGPT to real-world scenarios including content creation, research, and communication
- Use and manage projects in ChatGPT for organised, collaborative work
- Explore advanced features such as plugins, tools, and API basics
- Recognise the strengths, limitations, and ethical considerations of using ChatGPT
Audience:
This course is ideal for business users, team leaders, IT champions, and support staff who use Microsoft 365 daily and want to enhance their productivity with AI. Whether you’re drafting documents, preparing for meetings, or managing communications, this session will equip you with practical skills to make ChatGPT work for you.
Why attend?
This full-day course provides a comprehensive, hands-on introduction to ChatGPT. Participants will progress from foundational skills to advanced techniques, learning how ChatGPT can enhance productivity, creativity, and communication in both professional and personal contexts. The course covers the ChatGPT interface, effective prompting strategies, integration with common workflows, and advanced features such as plugins, projects, and API basics. Through practical labs and real-world scenarios, attendees will develop the confidence to use ChatGPT as a powerful tool for idea generation, content creation, research, and more.
Duration:
This is a one-day Get Started With ChatGPT course. The course starts at 09:30 and runs until 16:30.
Alternate timings can be arranged upon request. The course can be held on a date that suits you.
Prerequisite:
Attendees should have basic familiarity with Microsoft 365 apps (such as Outlook, Word, Excel, and Teams) and be comfortable using a Windows PC.Â
No prior experience with AI tools or ChatGPT is required.
Location:
Our One-day Get Started With ChatGPT course can be delivered virtually using online training platforms such as MS Teams or Zoom or face-to-face at any preferred location in the UK, Europe or ROW.
Get Started With One-day ChatGPT Course Outline
Introduction Welcome and Agenda The Vision: AI and the Future of Work What is ChatGPT? Key Concepts and Value Understanding ChatGPT How ChatGPT Works: Under the Hood ChatGPT’s AI Models and Data Security The Ingredients of a Powerful Prompt Setting Up ChatGPT Creating and Accessing a ChatGPT Account Overview of ChatGPT Plans (Free vs. Paid) Customising Settings and Preferences ChatGPT Interface Deep Dive Navigating the ChatGPT Interface Key Features and Customisation Options Prompting with ChatGPT How to Add a Prompt Best Practices for Effective Prompting Advanced Prompting Techniques for Complex Scenarios Hands-on Prompting Lab Using ChatGPT for Daily Tasks Drafting Emails, Reports, and Content Summarising and Rewriting Information Idea Generation and Outlining Projects Automating Routine Tasks Using Projects in ChatGPT Creating and managing projects in ChatGPT Organising conversations and content by project Collaborating and sharing project workspaces | Communicating with ChatGPT Using ChatGPT for Communication Support Translating and Rephrasing Messages ChatGPT in Real-World Scenarios Practical Examples and Hands-on Exercises Recognising Limitations and Avoiding Pitfalls Advanced ChatGPT Features Using Plugins and Tools Introduction to ChatGPT API and Integrations Custom Instructions and Personalisation Collaboration and Change Management ChatGPT for Team Collaboration and Knowledge Sharing Managing Change: Driving Adoption and Overcoming Resistance Ethics and Responsible Use Understanding Bias and Limitations Ensuring Privacy and Data Security Real-World Scenarios and Innovation Case Studies: ChatGPT Success Stories Identifying High-Impact Use Cases in Your Organisation Exploring Limitations and Future Opportunities Recap and Next Steps Key Takeaways and Resources Q&A and Action Planning  |
One to One
(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training
Group for up to 8 learners
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Extras
This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.