Raj Rawat

Raj has an intuitive and direct style that cuts through ambiguity and simplifies the complex. As a Microsoft Certified Trainer, Raj has channelled his passion for training and consultancy into many organisations such as McDonald’s, HSBC, BMA, Shell, Royal Caribbean Cruise and many more.

Raj has an enthusiastic and down-to-earth approach to learning and development. This helps to get clients comfortable and creative. He took the challenge to learn and train more technical and specialist applications such as Adobe Captivate, Keynotes & Business Objects and also bespoke applications of many of Phoenis clients to deliver the commercial advantage. He is also a certified COLF (Certified Online Learning Facilitator)  meaning that he is certified to deliver online training.

Raj lives in North-West London and when he is not training he enjoys organising Bollywood dance events through his charity organisation raising money for orphanages in India and vulnerable elderly people in the UK. He likes going to the Gym, and Singling and is always looking for the next adventure.

Maggie Czerwinski

Maggie brilliantly combines a huge wealth of experience in training Microsoft applications with a talent of running a very tight ship. Maggie uses these skills and her natural flair for strategic client management as a co-founder with Raj Rawat, to support client’s requirements whilst managing bespoke training development.

She is a Microsoft certified trainer who trains a wide range of Microsoft courses from Introduction to Advanced including Project and Visio. She also specialises in training multimedia software packages and bespoke systems. She is a fully certified COLF enabling her to train online using various applications such as WebEx.

Maggie now divides her time between training and office, liaising with our clients. She or Raj can assist you when deciding what level of training would be most suitable for your employees as well as what training style would best fit within your company.

Maggie lives in East London and in her spare time she changes her work uniform for the RAF one, as she is a Sgt at Air Cadets Squadron. Maggie is also a Yoga practitioner and enjoys horse riding and long country walks.

David Rennie

David is an Adobe guru, he currently trains: InDesign, Photoshop, Illustrator and Acrobat. He also design all printed materials, books, posters, point of sale material, leaflets and brochures, etc

David has an avid passion for language and can speak various world languages, In his spare time he enjoys socializing and having a good time with friends and family

Lesley Keddy

Lesley is passionate about training and helping organisations to develop solutions to their core training issues through innovation. Lesley’s expertise is in Microsoft applications: Word, Excel, PowerPoint, Outlook, Dynamics, Access and many more.

When not working you’ll find her cycling around the world for noble causes- such as raising funds for charity.

Nicole Kollermann

Nicole holds an MSc. degree in Psychology and have held diverse roles in counselling, personal and corporate culture development, IT and soft-skills training. She is also an experienced project manager and used to manage large-scale training rollouts to 12,000 end users across 23 countries in Europe and Canada.

Nicole thrives on tackling business challenges that require stretching the imagination. She also brings with her a commercial sensibility based on years of hands-on training experience.

She lives in London with her partner and her adorable lovely twins.

Cathi Hepworth

Cathi is an experienced trainer with over 20 years in the IT Training industry.  She started her career training at CTec based in Blackfriars, where she specialised in Wordperfect and then subsequently broadened her skills to cover MS Office.  Having developed her training skills over a few years at CTec and a Law Firm in the City, Cathi then became a Freelance Trainer. 

Taking on various contracts meant that Cathi not only trained on MS Office and Lotus Notes but also gained extensive experience in developing and delivering Bespoke Training projects. She has experience in the classroom and one-to-one training as well as floor-working and help-desk support.

Alan Murray

Alan is an Excel and Power BI trainer with over 20 years experience. He loves training and showing others how to effectively use Excel and Power BI in a fun and approachable manner.

He is very active in the community and runs a blog, YouTube channel, Excel user group in London, writes for multiple other websites and is the author of the “Advanced Excel Success” book. Alan was awarded MVP (Microsoft Most Valuable Professional) in 2020 for his services to Excel in the community.

Fliss Zakaszewska

Fliss is highly proficient IT facilitator specialising in delivery of SharePoint and Office365 applications such as MS Temas, Forms, Sways, OneDrive for Busines and many more.

She also specialises in Technical Writing and Training, MCT, TAP, CTT++, and ITIL certified, writing user guides and training material.

Sue Richardson

Sue is a highly experienced IT Training consultant delivering training and consultancy to both the public and private sectors. Her expertise is in Microsoft applications such as: Access, Excel, Outlook, PowerPoint, Word, Office 365 and Skype for Business and is also involved in identifying a range of customised training solutions for bespoke systems. As a certified Online Virtual Facilitator, she also delivers “Virtual Training” to clients around the world.

 Sue lives near Basingstoke in Hampshire and in her spare time loves to play Squash and Badminton but her passion is CEROC which is an abbreviation of the French phrase c’est Rock and is a stylish dance which has a fusion of Salsa, Tango, and Modern Jive.

Abid Quereshi

Abid has been helping companies reach their business goals for over 22 years with hands-on software development, strategy, and coaching. Our clients love his friendliness and approachable nature.  

He is one of only 7 Scrum Alliance recognized Certified Enterprise Coaches in the United Kingdom.

John Pascall

John has over 20 years’ experience in teaching Microsoft Office applications, including Access, Excel, Word, PowerPoint and Project. He also provides consultancy in Access and Excel. This has included developing Access databases from scratch.

John holds Microsoft Certified Professional, Microsoft Office User Specialist, and Microsoft Authorised Instructor status.

He also has several years’ experience in a software development role and is a Chartered Engineer (software engineering).

Tony Barrett

Tony is an experienced and knowledgeable individual who specialises in delivering bespoke application training and consultancy services to both the public and private sectors. Hundreds of delegates over the last few years have benefited from his service. 

He is very proficient in training Microsoft Office applications. These include Excel, Power Pivot, Power BI, Word, PowerPoint and Outlook.

Tony lives in Surrey, practices tai chi, and is an app developer in his spare time. He has a growing fascination with all wellbeing elements (e.g. mindfulness, nutrition, the Alexander technique, etc.).

Hugh Johnson

Hugh has worked as both a Technical Trainer and Technical Consultant for more than 20 years for Microsoft Office, Java & Visual Basic.

He is also a trainer & consultant in SQL Server Database Engine, Integration Services, Analysis Services & Reporting Services, SharePoint and even BusinessObjects & Crystal Reports. He moved into a Technical Consultant role with Business & Decision as a Microsoft SharePoint/Business Intelligence (BI) Technical Consultant & Trainer.

He also specialises in Microsoft Azure M365, delivering training and consultancy.

When Hugh is not training Microsoft Azure, M365 or Microsoft Security Ninja! – he enjoys Golf, Swimming and playing Squash.

Simon Khan

Simon loves a challenge, and thinks tackling the immense, diverse challenges facing businesses today is hugely rewarding. He is an experienced training consultant, with a number of years experience in training Microsoft Project, Advanced Word, Excel, Excel VBA, Access, Visio and Publisher.

Simon lives in Harrow, North West London and enjoys any team based sports.

Abiola David

Abiola is a seasoned Business Intelligence, Data Engineer and Trainer specialising in Microsoft Power BI, Excel, SQL, Azure, and Fabric cloud data infrastructures.

A trainer with over 7 years of experience, he has trained more than 5,000 professionals and students from around the world via in-person and online platforms on using Power BI, Excel, SQL Server, Microsoft Azure, and Fabric technologies to perform ETL, Data Modelling leveraging DAX, M, SQL languages and Excel Functions.

A regular blogger and speaker in local and international meetups and conferences, Abiola has been recognized and awarded the prestigious Microsoft Most Valuable Professional award for four consecutive years for his contributions to the Microsoft technologies technical communities worldwide. He also holds the C# Corner MVP status for his contributions to the C# Corner developer platform.

Dr. Renuka Thakore

Dr. Thakore is a multidisciplinary scientist contributing to business and supply chain management, carbon and environmental management, project management, strategic management, and sustainability. Through various roles in academics and business, she has established her expertise in various contemporary issues of sustainable business management and governance, delivering training, auditing, consultation, and research tailored to her clients’ needs.

As an audits/Reviews/Adviser she has lead ISO 14001 audits – 12 SMEs within various sectors and conducted third-party reviews for 5 large organizations involving The Mayor of London’s Green Procurement Code 2008-9.

Her academic achievements include  – Founder, Global Sustainable Futures Progress through Partnerships Network, Lecturer & Tutor for Sustainable and Innovative Construction and Contract Law Modules and Series of research projects in Education & Sustainability for 17 Sustainable Development Goals

Suzanne Silver

Suzanne has over 30 years of experience working in the UK and Asia specializing in Executive coaching, leadership and team development, and behavioural change. Suzanne has previously worked with multi-national organisations across the Asia Pacific, supporting the learning and development of a wide range of staff and cultures in business units across 28 countries. This has ranged from individual specialists to senior leaders, enhancing their impact with commercial businesses, customers as well as across governments.

Having worked across several industries, a major focus for Suzanne has been on coaching leaders through transformational change and organisational challenges. She has worked with numerous Senior Leadership Teams, developing cohesion, collectiveness, and team dynamics to transform organisational culture. She collaborates with clients to help them manage the challenges they encounter as they take on new roles and responsibilities. This is done through cultivating a deeper self-awareness of individual strengths and resourcefulness in the face of change, aiding clients in further developing self-confidence, resilience, and improved leadership skills.

Suzanne is a certified Executive Coach and is a member of ICF, EMCC, and the Asia Pacific Association of Coaches. Her qualification in Social Work, specializing in psychology and human development, forms the foundations for her approach.