Get Started with ChatGPT

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ChatGPT Half‑Day Training Course – Practical AI Skills for the Modern Workplace

Our ChatGPT Half‑Day training course provides a practical, hands‑on introduction to using ChatGPT effectively, safely, and responsibly in the workplace. Designed for business teams, this course helps delegates understand how generative AI can support everyday tasks, improve productivity, and enhance decision‑making—without technical complexity.

Half‑Day | Online or On‑Site Training

Training focuses on realistic workplace scenarios, ensuring delegates leave with immediately usable skills and a clear understanding of both the benefits and limitations of ChatGPT.

What Delegates Will Learn on Our ChatGPT Half‑Day Course

  • Understand how ChatGPT works, including prompts, responses, limitations, and accuracy considerations
  • Write effective prompts to get clear, relevant, and reliable outputs
  • Use ChatGPT for everyday business tasks, such as drafting emails, documents, summaries, and reports
  • Support research, planning, and idea generation using AI‑assisted techniques
  • Improve productivity while retaining human judgement and control
  • Identify risks and best practice, including data sensitivity, accuracy, and responsible use
  • Understand when ChatGPT should—and should not—be used in business environments

All learning is delivered through interactive demonstrations, guided exercises, and practical examples.

Why Choose Phoenix Solutions4all for ChatGPT Training

  • Delivered by experienced AI and business productivity trainers
  • Hands‑on, instructor‑led training—not theory or hype
  • Online or on‑site delivery, tailored to your organisation’s use cases and sector
  • Clear alignment with responsible AI use and data security awareness

Our approach ensures ChatGPT is used to enhance skills and efficiency, not replace understanding.

Who This ChatGPT Half‑Day Course Is For

This course is ideal for:

  • Business users and teams new to ChatGPT
  • Managers and administrators
  • HR, finance, marketing, and project teams
  • Public sector and regulated organisations
  • Anyone looking to understand practical AI use without technical training

No prior AI experience is required.

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Course Overview

  • Understanding ChatGPT
  • Setting Up ChatGPT
  • ChatGPT Interface
  • Prompting with ChatGPT
  • Using ChatGPT for Daily Tasks
  • Communicating with ChatGPT
  • ChatGPT in Real-World Scenarios
  • Ethics and Responsible Use

Audience:

This course is ideal for business users, team leaders, IT champions, and support staff who use Microsoft 365 daily and want to enhance their productivity with AI. Whether you’re drafting documents, preparing for meetings, or managing communications, this session will equip you with practical skills to make ChatGPT work for you.

Why attend?

In today’s fast-paced digital workplace, AI-powered tools like ChatGPT are rapidly transforming how we work, communicate, and make decisions. This half-day course is designed to give you a practical, hands-on introduction to ChatGPT, equipping you with the skills to unlock its full potential across Microsoft 365.

Duration:

This is a half-day  Get Started With ChatGPT course. The course starts at 09:30 and runs until 12:30.

Alternate timings can be arranged upon request. The course can be held on a date that suits you.

Location:

Our Get Started With ChatGPT course can be delivered virtually using online training platforms such as MS Teams or Zoom or face-to-face at any preferred location in the UK, Europe or ROW.

Get Started With ChatGPT Course Outline

Introduction

Welcome and Agenda

What is ChatGPT?

Understanding ChatGPT

How ChatGPT Works

The Ingredients of a Good Prompt

Setting Up ChatGPT

Creating and Accessing a ChatGPT Account

Overview of ChatGPT Plans (Free vs. Paid)

ChatGPT Interface

Overview of the ChatGPT Interface

Key Features and Navigation

Prompting with ChatGPT

How to Add a Prompt

Best Practices for Effective Prompting

Using ChatGPT for Daily Tasks

Drafting Emails, Reports, and Content

Summarising and Rewriting Information

Idea Generation and Outlining Projects

Automating Routine Tasks

Communicating with ChatGPT

Using ChatGPT for Communication Support

Translating and Rephrasing Messages

ChatGPT in Real-World Scenarios

Practical Examples and Hands-on Exercises

Recognising Limitations and Avoiding Pitfalls

Ethics and Responsible Use

Understanding Bias and Limitations

Ensuring Privacy and Data Security

Recap

Key Takeaways

Q&A

 

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(which includes a tailor-made training programme for the individual where they can mix and match the topics from various levels to get the most cost-effective training

Group for up to 8 learners
The Course outlines on our website are standard, however, we would be happy to tailor them to your specific requirements. Please call us on 020 3696 2796 or send us a message to discuss further.

What Our Clients Say

Raj was engaging and enthusiastic, made the session more enjoyable.
HamidExcel Basic Formulae and Functions
Thank you for your time and effort. Th course was helpful Raj
ReemExcel Basic Formulae and Functions
Raj, Amazing trainer and really helpful tips.
AliExcel Basic Formulae and Functions
Many thanks for very useful trainings we had with you last week. We will definitely use all the tips and techniques you shared with us in our daily work. I refreshed my knowledge on topics and also learned many useful tips how to work faster and more efficiently. Many thanks for this Raj!
TatyanaWord Track Changes and Mail Merge
Raj you've enriched my knowledge of Outlook a lot, thank you very much!
OlhaOutlook Advanced
Great day, whole team enjoyed it and got a lot from it. many thanks Simon
RichExcel Advanced
Thank you so much Simon, great session that really surpassed my expectations
DeanExcel Advanced
Thank you Simon for great training. It was a pleasure to be part of it. Great training 🙂
MagdalenaExcel Advanced
Dominik thank you for being patient and understanding with us. This was the most productive online training session I've ever had.
AyshaExcel Tailored
Simon was very helpful, accommodating, knowledgeable and would experiment during the breaks to prove things we asked during the session. Always providing the answers we needed. Thank you again!
TrevorPowerPoint Advanced
Thank you so much Mr. Abiola! You really helped me feel confident in excel. I am very surprised how I went from knowing nothing to knowing so much about the basic functioning of excel. I am super satisfied and hope to see you again in future training courses! :))
HindExcel Tailored
It was an amazing session with Mr. Abiola! I am so satisfied with the content of the course as well as how it was designed. As someone who knew nothing in excel I am beyond excited to start applying my new skill into my work. Mr. Abiola was incredibly enthusiastic and very encouraging throughout the course as well. He was very helpful!
HindExcel Tailored
Dear Mr. David, Hope all is well, and we weren't much trouble. Thank you for the amazing session, I learned confidence, how to save time, and most of all how to help others
MajidExcel Tailored
Abiloa, amazing session. putting the personal's level into consideration. amazing teaches.
MajidExcel Tailored
Simon, thank you for such a useful and helpful course - and for your patience is answering all the questions. The shortcuts and use of new functionalities will be beneficial for me.
KatePowerPoint Advanced
Thank you Simon for the very complete training and for your patience and all the tips. I feel so much confident to do a presentation on my own
FERRERPowerPoint Advanced
All the trainings that I have followed with Phoenix are very complete, interesting and enjoyable. The trainers know perfectly well their subjects and we get so much confident about the tools after each session. Thank you to all the team.
FERRERPowerPoint Advanced
thanks for your patience and time! super useful & easy to understand!
KarryExcel Advanced
Thanks Simon, I learn a lot of excel skills today. Please share the code and file to us.
TsangExcel Advanced
Thanks for your enthusiasm to explain my questions Simon. Really appreciate it!
NguyenExcel Advanced
Thanks for the friendly and helpful advise and answers to the questions
ChristopherExcel Advanced
Simon: Excellent expertise Patient trainer Enthusiastic
LornaPowerPoint Advanced
Very informative course, I enjoyed it
MarcusPowerPoint Advanced
Top course Simon, got some very valuable insights out of it and some greater refreshers also. Would appreciate any further code and/or examples on embedding a link into a macro code. Great course, highly recommend it!
SimonPowerPoint Advanced
Thank you very much Tony for delivering this training
LudovicExcel Introduction
Thanks very much for the helpful tips and knowledge!
MelanieExel Introduction
Hi Tony, Thank you for the two-days of training. It has been great and really insightful to see the usability of PowerBI as we look to utilise it more and more. I will be sure to pass on my recommendations to the rest of the team to sign up to this course to learn from you in the future. The training session was great on PowerBI and has given me tools to take initiatives and projects forward. Thank you very much.
MarkPower Bi Introduction
Thank you Tony for a very informative and engaging two day training session!
RyanPower BI Introduction
Really appreciate the way you conducted the training Raj. I learnt a lot from it. Great training services available. Would highly recommend.
SamExcel Intermediate
Raj was excellent at explaining the various functions covered during the course, and was more than happy to stop and explain if things were not understood etc. I would certainly recommend him and his company to others.
TomExcel Intermediate
Top, Job Raj!
AndrewExcel Introduction
Excellent, thank you Raj, I thoroughly enjoyed it and learned a lot.
CarlaExcel Introduction
Thank You Simon. Great training session and material to practice with. Love the new tips.
marilynExcel Advanced
Thanks for your patience and passing along your knowledge Trainer was brilliant, very competent and patience with strong knowledge of what was being taught. Thank you Tony Barrett
SunilExcel Tailored
Tony, Thanks for the training. You have been very helpful and supportive all through and hope to have the next training with you soon.
DebasmitaExcel Tailored
Maggie was excellent. Friendly, approachable and enthusiastic about the course content. Thank you Maggie!
EllieClient Bespoke Application
Lauren, I absolutely love training sessions with you! You make everything so much easier to understand and I appreciate you taking the time out throughout the session to give us the best tips and tricks so that using Google becomes much easier. As always, I will never forget the Google Keep shopping list/location hack, love that one every time!
StephanieGoogle Champions training
Lauren, thoroughly enjoyed my training! It provided a great mix of refresher training and training on the latest updates making the entire session seamless and incredibly useful.
StephanieGoogle Champions training
Thank you, Tony so much! You are very qualified trainer, have a well structured course. Thank you for my new knowledges about power BI capabilities in general, DAX- language, measures, calculated functions etc.
LarisaPOwer BI Introduction
Very intensive, but that's not a negative at all, . Thank you for your assistance Anthony
PriteshPower BI Introduction
Thank you Simon, I really enjoyed this course! It was of tremendous value.
ElinePowerPoint Advanced
Thanks Simon, appreciate your patience and pace.
STPowerPoint Advanced
Thank you Simon. Really enjoyed the course today.
AngelaPowerPoint Advanced
Many thanks Simon, I feel alot more confident creating advance PP presentations
FarahPowerPoint Advanced
Thank you Simon for delivering a informative course and dealing with the queries raised by the group. Overall there has been some good takeaways that will help my current role.
LeePowerPoint Advanced
Thank you very much Lauren! It was a very informative and engaging session. I don't know how you made a full day seem so 'light'. I thought I'd struggle to concentrate for so long but it was the opposite.
HelenGoogle Champions training
5 starts & VIP treatment! Thank you for the brilliant training Maggie. You have been clear, concise, and straight to the point. You are extremely knowledgeable and pleasant to hear. I will only ask for trainings runs by you, Maggie, in the future for my new joiners.
GIOVANNAClient Bespoke Application
It was an excellent training conducted by Alan. Would love to have more from him.
CliveExcel Tailored
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Extras

This is a sample of some of the Short training videos. Please note that you can get access to many more, once you have done a course with us and are registered as one of our delegates.

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